Plumbers Windale
Privacy Policy
This Privacy Policy explains how Plumbers Windale ("we", "us", "our") handles personal information collected through plumberswindale.com.au. We handle your information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information We Collect
We collect the personal information you give us when you enquire about plumbing work: your name, phone number, email address, the address where the work is needed, and any details you provide about the job. If you call us, we may keep notes from that call so we can quote and schedule accurately.
We also collect limited technical information automatically when you visit plumberswindale.com.au, such as device type, browser, pages viewed and the general location implied by your IP address. This is standard website analytics data and is not used to identify you personally.
Why We Collect It
We use your information to respond to your enquiry, prepare and discuss quotes, schedule and carry out plumbing work, issue paperwork such as invoices and compliance certificates, and follow up on completed jobs. We do not sell your personal information and we do not use it for unrelated marketing without your consent.
Third-Party Services
We rely on trusted providers to run this website and our enquiry process, including website hosting, analytics and phone call-tracking services. They only handle your information to provide their service to us and are required to keep it secure.
Keeping Your Information Secure
We take reasonable steps to protect the information we hold from misuse, loss, unauthorised access, modification and disclosure. Only the people who need your details to quote or complete your job can access them.
Accessing or Correcting Your Information
You can ask us at any time what personal information we hold about you, and ask us to correct or delete it. Call (02) 4063 3438 or use the contact page and we will respond within a reasonable time.
Changes to This Policy
We may update this policy from time to time. The current version is always published on this page.